Change is in the Air!

We got the first piece of equipment for our new digital life: A keyboard!

My son convinced me that we should order a wireless keyboard and mouse for our Boxee box. That way, we can use a keyboard when necessary. My wife was excited because it means she might be able to use that as her computer. We originally were planning on not using it as a computer. We were originally planning to put Mythbuntu on it which really doesn't include a desktop. However, I guess there's no reason not to put the full fledge Gnome desktop on the computer, but the resolution won't be very good. Especially if we keep our 13 year old CRT based TV.

On the other fronts: Dell called me to tell me there is a slight delay for my Linux box because they have to start the whole order from scratch. I had tried ordering a TV tuner without upgrading to Vista Home Premium. (The computer comes with Vista Basic). I explained that we were simply going to put another OS on it, so I didn't want to pay $150 for an OS upgrade which we weren't even going to use. Dell was unable to manually override the order, so we had to put in a new order. Fun!

Another problem. T-Mobile screwed up. I've had T-Mobile when it was Omnipoint which got bought by VoiceStream which was acquired by T-Mobile. T-Mobile has always given us great customer service, and had never failed us before.

As I mentioned earlier, we are getting the T-Mobile@Home service. However, we already have five phones on our family plan. Thus, we either have to drop a phone or get new service. The plan is to transfer my wife's phone number to my parent's account. They also have T-Mobile and a family plan, but only three phone numbers. Since my wife rarely uses her phone and doesn't do any texting, she will only be a $10 per month cost for them which I'm paying.

To do this is a bit tricky. First, I contacted T-Mobile and told them that I want to transfer responsibility for my wife's phone to my parent's account. Step two, my mom would call and let them know she approved. After that, T-Mobile transfers the number to my parent's account, then we setup the T-Mobile@Home service and transfer our current home phone number to the T-Mobile@Home service.

Step #1 was completed, and today my mom called T-Mobile. They told her I have to contact T-Mobile in order to authorize this change, then she would have to call up.  But, I had already authorized everything. I called T-Mobile back, and they confirmed I had already authorized the transfer. However, my mom will have to call back once again. This time, I'm calling my mom, then making a three-way conversation between me, my mom, and T-Mobile. Of course, my son Daniel recommended that I do this in the first place. I hate it when he's right. He can get so unbearable.