Back in 1984, my wife and I listened to the news and heard about AT&T's historic decision to break itself apart into seven local and one long distance service. Before, there was
Ma Bell. Ma Bell handled everything. She took care of your long distance service, your local service, and even owned your phones (you were merely renting them from Ma Bell). Now, there would be seven Regional Bell Operating Companies and Ma Bell would be a mere long distance company.
My wife asked me what this meant. I thought about it for a while, and I said it would mean that one day you'd be able to watch TV over the phone lines and make telephone calls over the cable lines.
I tell this story for two reasons. 1). So, you realize how old and decrepit I am, and 2). You realize how wrong I was.
Now, you might be saying to yourself "Hey, Dave, you're an absolute genius. That's exactly what happened! Today, the cable company offers you phone service and you can watch TV from the phone company!".
I would like to point out that this isn't exactly my prediction. Yes, I saw this coming, but I figured that we'd be doing all of this by 1994. What I didn't take into account was the fact that the two companies I mentioned, the cable and phone companies, are probably the most incompetently run corporations you can imagine. Heck, I took that into account! That's why I figured it'll take 10 years and not merely 2 or 3 years.
Now, let's run ahead a couple of decades to today. About a year and a half ago, I signed up for Optimum's Triple Play package. Phone, Internet, and cable from a single service, and all for under $100 per month. For the first year, everything was peachy. I had no problems with the service. Then, in June, when they increased our monthly bill by $60, we experienced our first major outage. I had no service for an entire week. I pleaded, screamed, threatened, and cajoled. CableVision was unable to get a service guy out earlier than that. CableVision seemed unable to understand that they weren't merely our cable provider, they provided our phone service. You know the little thing you'd use to call the fire department when your house is on fire?
Since then, we've experienced major outages at least every other month. And, several times per month, we experience service outages of several hours.
Last Saturday night, I had to log into my company's system to do some major maintenance. Imagine my surprise when my Internet and phone service were again down. This was more than an inconvenience. This was affecting my ability to do my job. I called customer service and torn into them, and CableVision sent out a senior tech on Sunday to see what was wrong.
You have to understand that CableVision had just sent out a tech on Sunday the week before. I've recently had my entire cable rewired. We had to move our cable modem, we had a guy come out on the pole near our house. We were promised that everything was all better. And, now this.
The tech came out, and spent about two hours figuring out the problem. His diagnosis is that our entire neighborhood had wiring problems, and the OptimumBoost service. The service I paid $10 per month extra for was causing problems. Even worse, I was not getting the benefits of this service since our neighborhood wiring couldn't support it. That's cable company!
Now let's go back to last fall when we finally got the Cable company to admit that they were charging us for OptimumBoost, but never provided the service. Seems that they have two computers systems: One bills you for the service, and the other requisitions you for the service. Seems like a funny thing happened. Their billing computer thought we were suppose to have OptimumBoost, but their requisition system didn't know this.
Anyway, the Cable company can get away with this behavior because they are a monopoly. If I want Comedy Central, whom can I turn to? If they want to raise their rates, reduce my service, or simply pull the plug, what am I suppose to do?
Well, I looked over the bill, and thought "Why in the heck am I paying for this service? Everyone in my family has cellphones, so why do I have a land line? We don't watch that much TV. Most of what my wife watches is on the broadcast networks. I watch the Daily Show and the Colbert Report, but those are available on the Internet. Why am I paying $80 per month for cable when I barely watch TV? Why am I paying $35 for a land line when we are already paying $80 per month to keep our family in cellphones?
Yesterday, my son Daniel and I downloaded
Boxee. It is a free program that you can put on a small computer that will download many major programs over the Internet via broadcaster webpages and services like
Hulu. A small Linux computer would be about $300. We'd need a highspeed Internet service, and a new antenna. However, in a few months, we'd more than make back our money.
We decided to go for it. Eliminate the cable TV and the land line. Try to get Internet service from elsewhere, and say goodbye to the cable company. We talked about various landline options. My sons and I live with our cellphones, so we wouldn't miss the land line. However, my wife doesn't like cellphones (too many buttons), so she wouldn't be too happy getting rid of our phone. I'll talk to her tonight about it. With the land line dropped, we'd save $34 per month. We'd have to up our cellphone minutes, but that's just $10 per month.
A possible option is something called
T-Mobile@Home. It's $10 per month, and we are already T-Mobile customers. That would be perfect except that we already have the maximum of five lines on our family plan. In order to get that service, we'd have to make one of our cellphone lines a separate service.
We talked about making my oldest son pay for his own cellphone. After all, he's going to Graduate School next year, and I am certainly not planning to pay for his cellphone for the rest of his life. However, separating out the phone and adding texting would be about $40 per month. Plus the extra $10 for the T-Mobile@Home, and we're paying even more than before. The idea was to save money.
It looks like we'll be dropping our land line. That is, if I can convince my wife it is worth the savings.